Surprisingly,
though, many spokespeople don't give much thought to an interview before
speaking to a reporter. "It's only one person," they may think,
"Plus, I know my material cold."
Preparing for a
media interview - during which you may reach many more people than could fit in
a stadium - should be at least as important as preparing a speech for that
rowdy crowd.
Here are seven
ways you can help prepare before you speak to a member of the press:
1. Visualize An
Audience of One
Reporters are simply the conduit between you and the
audience. Don't try to impress a journalist with the depth of your technical
knowledge or envision an audience of thousands. Instead, visualize the woman
listening to news radio on her drive home or the man sitting on his living room
sofa reading the morning paper. That personal connection will help ensure that
you're having a conversation with the audience instead of speaking at them.
2. Write
Tomorrow's Headline
Every time you give an interview, the reporter should
walk away with a clear sense of what the headline will be - and you should be
the person who gives it to her. Prior to each interview, write down your
perfect headline. It should be short - no longer than a sentence - and
completely compelling. During the interview, state your headline several times,
and place as many of your other answers as possible within the context of that
headline.
3. Play Bridge
Reporters rarely ask the "perfect question" that allows you to
deliver your ideal headline. Therefore, you'll have to seamlessly segue to your
point. After answering a reporter's question directly, bridge to your headline
by saying something such as, "But I think the most important thing here
is..." or "The bigger picture is that...."
4. Help Them
See It
Since people are barraged with more information than they can retain,
raw numbers and statistics rarely stick. Instead of just delivering information
without context, develop a more user-friendly metaphor. For example, instead of
saying that 4.5 million people have Alzheimer's disease, say that more Americans
have Alzheimer's disease than Colorado does people.
5. Be a Layman
Every profession has its own set of acronyms, specialized terms, and jargon
that is not understood by the general public. Successful spokespeople know they
have to express complicated thoughts simply to ensure their message resonates.
Use metaphors, analogies and anecdotes to help make your point. If you're
stuck, try explaining your topic in simple terms to your 12-year-old nephew
until he understands it.
6. Accentuate
the Positive
If a reporter asks you an innocuous question, repeat back the
question in the beginning of your answer. For example, "How is the weather
today?" should be answered with, "The weather is beautiful
today," instead of just, "Beautiful." Since a reporter's question
is unlikely to be included in the story, speaking in complete sentences allows
the journalist to quote an entire self-contained thought.
7. Eliminate
the Negative
If you are asked a negative question, such as, "Has your
organization ever broken the law," do not answer by saying, "Our
organization has never broken the law." Doing so connects illegal activity
and your organization in the same sentence - something you never want to do.
Instead, frame your answer in positive terms by saying, "We are confident
that we have always complied with the law."
By Brad Phillips
Image by Jan Willem
Brad Phillips is the author of the Mr. Media Training Blog, one of the world's most visited media training websites ( http://www.MrMediaTraining.com ). The Mr. Media Training Blog offers daily tips to help readers become better media spokespersons and public speakers. It also examines how well (or poorly) public figures are communicating through the media. Mr. Phillips is the founder and president of Phillips Media Relations ( http://www.PhillipsMediaRelations.com ), a media and presentation training firm with offices in NYC, DC, and LA. Before founding Phillips Media Relations in 2004, Brad worked as a journalist with ABC's Nightline with Ted Koppel and CNN's Reliable Sources.
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