The very first
step in dealing with any problem is to
acknowledge that there is a problem. urrendering to the idea that control is an illusion allows one to be proactive
rather than reactive which creates opportunity for solution.
2. Recognize
that a power other than yourself can restore you
to sanity.
to sanity.
You do not have
to do it alone. You can go to mentors, peer
managers, a coach, or even business literature to tap into additional experience, tools and solutions.
3. Choose to
turn it over.
Sometimes the
biggest obstacle is you. There are times when the best thing you can do is to get out of the way and let others- contractors, assitants or colleagues- do their jobs.
4. Analyze the
situation to determine the cause.
Where did you
drop the ball or where could you have handled
the situation differently? Look for specific situations,
especially those where you can see you were part of the
problem and not the solution. The question to ask: 'Have I
truly set my people up to succeed in every area of their
responsibilities?' Look for consistent patterns in which you are the liability. Remember, if it begins with you, it can end with you.
responsibilities?' Look for consistent patterns in which you are the liability. Remember, if it begins with you, it can end with you.
5. Create a
successful plan of action with another person.
An objective
view eliminates blind spots and also brings
attention to what we do not see ourselves. This step must be
taken with someone with integrity and who is concerned about
both the business success and your success and has a proven
track record of creating results.
6. Humbly get
into action.
There is a
reason servant leadership creates companies that
thrive financially as well as in employee/management
relationships. Become a servant-leader and reap the
benefits, both personally and professionally.
7. Let your
side of the street sparkle.
Take stock of
your personal inventory and identify where and
with whom you need resolution. Then, decide what action you
will take in order to complete/restore relationships.
8. Be entirely
ready to implement your plan of action.
Be committed to
resolving the situation. Any second-guessing
or conflicting intentions should be discussed and put to
rest. Willingness is a state of being, not just an attitude.
It may sometimes be necessary to modify your plan of action
if you are not getting the results you looked for, but
don't quit before the miracle.
don't quit before the miracle.
9. Lead by
example.
Be an active
part of the solution and admit your piece of
the problem. Show up as a leader who accepts personal
responsibility and earn respect. You don't need to demand
it. People will go where you lead them, so lead by example.
10. Create an
outline for others.
Once you have
increased productivity and have the trust,
respect and loyalty of the people involved (up, down and across the board),
write down these steps as guidlines for yourself and others to operate from.Be
available to support other designers through this process.
By Elizabeth Tull
Photography by Abdone
Elizabeth Tull
is a Legacy Strategist who assists people in Disovering, Developing and
Delivering Legacies of Excellence, Humanity and Extraordinary Living. Come
visit and sign up for The Coaching Catalyst newsletter
http://www.agapelegacycoach.com
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